Making user participation work - from policy to practice

The overall aim is to analyse user participation as a tool to create better
and more democratic health and care services by comparing how diffent
discourses influence user participation among three groups of service users
(elderly people,persons with mental health problems and disabled people).
The project is divided into 3 modules. Important knowledge gained will
be to identify how discourses concerning social rights, consumerism and
co-production direct the policies at national level (module 1). A further aim is
to gain knowledge about the connections between the discourses and how
they are manifested in the organisation and implementation of the services
at municipal level (module 2). A third aim is to gain knowledge about how the
employees define user involvement and whether they interpret the concept
differently dependent on what user groups they relate to. Finally the project
will highlight the experiences of opportunities and restrictions among users
from the 3 groups (modul 3).