What characterizes the communication between patients with cancer and nurses in an outpatient clinic

Bidragets oversatte titel: Hvad karakteriserer kommunikationen mellem patienter med kræft og sygeplejersker i et onkologisk ambulatorium

    Publikation: Konferencebidrag uden forlag/tidsskriftPaper/skriftligt oplægForskningpeer review


    Communication between health care professionals and patients is fundamental in cancer care and can impact on patients' ability to cope with their disease. Cancer treatment and care have increasingly shifted towards more ambulatory services. Although patients with cancer predominantly are treated in outpatient clinics today, little is known about what constitutes communication when the encounters between patients and nurses are brief and takes place in outpatient settings. The aim of the study was to explore communication between nurses and patients with cancer undergoing chemotherapy in an outpatient clinic.

    The study is based on ethnographic fieldwork that explored through multiple observations and adhoc interviews, the communicative practice between nurses and patients with cancer. A thematic analysis guided by Interpretive Description was carried out to identify characteristics and variations in the nurse-patient communication.

    We identified three themes: Communication on the run, reflects the nurses’ multitasking approach to communication; Treatment-centered communication illustrates how topics and issues related to the patient’s treatment guided conversations, playing a pivotal role in knowledge sharing and finally, Brief and implied communication reveals a curt form of communication in the outpatient clinic.

    The communication between patients and nurses were characterized and framed by the outpatient clinic as a setting where efficiency is prioritized. This creates a certain flow, which influences both the content of the communication (what is communicated – and what is not) and the form of the communication (how communication unfolds). Cancer treatment and care in the outpatient clinic has cost benefits, however, efficiency can change the way care is given and overlook the key role nurse-patient communication plays for the patients´ ability to cope with cancer in their lives.
    Bidragets oversatte titelHvad karakteriserer kommunikationen mellem patienter med kræft og sygeplejersker i et onkologisk ambulatorium
    Publikationsdato10 okt. 2017
    StatusUdgivet - 10 okt. 2017
    BegivenhedInternational Conference on Communication in Healthcare - Baltimore, USA
    Varighed: 8 okt. 201711 okt. 2017


    KonferenceInternational Conference on Communication in Healthcare


    • Sygdom, sundhedsvidenskab og sygepleje
    • Kommunikation, korttidskontakt, kræftsygepleje


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